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Healing Tailored to Your Needs, Guided by Decades of Expertise

Advanced Holistic Care for Real Medical Needs

48 Years of Excellence

Dr. Xiao Chen

Dr. Chen, a graduate of Shandong University of Traditional Chinese Medicine, has been practicing TCM and acupuncture since 1977. During her time in China, she worked at the Research Institute of Chinese Medicine in Shandong Province and served as a Professor of Treatment at the Provincial Hospital. Since relocating to the U.S. in 1994, she has been practicing in New York City, where she has treated countless patients with a wide variety of pains and ailments.

 

Dr. Chen's lifelong commitment to TCM has led to the creation of innovative herbal formulas designed to tackle a broad spectrum of health challenges, ranging from serious ailments such as cancer and diabetes to everyday issues related to heart, eye, skin health, and gender-specific conditions. Her extensive expertise and decades of experience remain invaluable assets, enabling her patients to achieve healthier and more fulfilling lives.

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Our Services

* Major insurances accepted for out-of-network acupuncture service

* Limited-time free consultation

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Initial Visit (Acupuncture & Massage)

30 to 60 minutes

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Follow-up Visit 

30 to 60 minutes

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Massage Therapy

30 or 60 minutes

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Acupressure

30 or 60 minutes

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Cupping

10 to 20 minutes

Address

Hours

Mon-Sat, 9:00am-6:00pm

Sun, closed

Phone/SMS

Email

Our Specialties

Explore the conditions we specialize in treating with acupuncture and herbal medicine, using proven techniques for effective results.

Pain Relief

According to TCM, “pain occurs when there is blockage.” Pain results from obstructed meridians and stagnant Qi and blood. By targeting specific acupuncture points, we unblock meridians and harmonize Qi and blood to address the root cause.

Cancer
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Our Chinese medicine protocols are designed to reduce the side effects of chemotherapy, enhance immune function, and improve overall patient health.

Heart and Cardiovascular Diseases

While heart attack surgeries target the most severely blocked blood vessels, TCM can help clear other partially blocked vessels to ensure smooth blood flow.

Prostate Diseases
 

We provide effective treatments for prostate cancer, enlargement, and inflammation.

Neurological Issues

Acupuncture and herbal medicine help manage neurological issues by improving energy flow, promoting circulation, and restoring balance. These treatments address symptoms like pain, weakness, and numbness while supporting the body’s natural healing process.

Diabetes
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For patients with extremely high blood sugar and A1C levels despite using maximum doses of oral medications and insulin injections, our TCM therapies can rapidly bring blood sugar levels down to a safe range.

Gynecological and Andrological Diseases

Our treatments are effective for conditions such as polycystic ovary syndrome, endometriosis, infertility, male impotence, and premature ejaculation.

Psoriasis
 

Our specially formulated herbal ointment soothes inflammation, reduces itching, and promotes skin healing, providing natural relief from psoriasis symptoms.

Acupuncture
Treatments

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Acupuncturist insert needles to the acupoints

Acupuncture targets specific acupoints to unblock meridians, eliminate toxins, strengthen the immune system, enhance the body’s self-healing ability, remove illnesses, restore health, and promote longevity—all without side effects. This ancient practice is a true gift to humanity, offering a powerful and holistic solution to physical ailments.

Back Pain

Hip Pain

Sciatica

Fibromyalgia

Intervertebral Disc Herniation

Stress, Anxiety, Depression

Allergies and Sinusitis

Bell's Palsy

Infertility

Menstrual Irregularities (Amenorrhea, Dysmenorrhea)

Facial Rejuvenation and Anti-Aging

Weight Management

Neck Pain

Knee Pain

Tendonitis

Tennis Elbow

Bursitis

Insomnia and Sleep Disorders

Peripheral Neuropathy

Hypertension

Menopausal Symptoms (Hot Flashes, Night Sweats)

Uterine Fibroids

Prostatitis

Vestibular Neuritis

Shoulder Pain

Arthritis (Osteoarthritis, Rheumatoid Arthritis)

Carpal Tunnel Syndrome

TMJ Disorders

Plantar Fasciitis

Post-Stroke Rehabilitation

Asthma

Diabetes

Endometriosis, Endometrioma

Erectile Dysfunction

Premature Ejaculation

Trigeminal Neuralgia

Herbal Treatments

All traditional Chinese medicines are derived from nature and food sources. Through clinical practice and centuries of experience passed down by TCM practitioners, it has been discovered that many foods can treat diseases, and combining different foods can effectively address certain conditions and enhance the body's functions.

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TCM Herbal Treatment for Various Conditions:

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  • Respiratory Diseases (e.g., Asthma, Chronic Bronchitis, Sinusitis, Allergic Rhinitis, COPD)

  • Digestive Tract Diseases (e.g., IBS, Constipation, Diarrhea, GERD, Gastritis, Colitis)

  • Cardiovascular Diseases (e.g., Hypertension, Atherosclerosis, Palpitations, Poor Circulation)

  • Urinary System Diseases (e.g., Urinary Tract Infections (UTIs), Interstitial Cystitis, Kidney Stones)

  • Neurological and Cognitive Disorders (e.g., Alzheimer's, Parkinson’s)

  • Skin Diseases (e.g., Psoriasis, Eczema, Acne, Rosacea)

  • Women’s Health and Reproductive Health (e.g., Menstrual Disorders, PMS, Menopause, Endometriosis, PCOS, Infertility)

  • Sexual Health (e.g., Erectile Dysfunction, Premature Ejaculation, Low Libido)

  • Endocrine and Metabolic Diseases (e.g., Diabetes, Thyroid disorders)

  • Mental Health Conditions (e.g., Anxiety, Depression)

  • General Health Enhancement (e.g., Energy Boost, Immunity, Longevity)

  • Supportive Care for Cancer Treatments

Special Programs

We offer specialized programs at our clinic designed to support your unique health needs:

Testimonials 

Contact Us

585 Stewart Ave Ste 300 

Garden City, NY 11530

Mon - Sat, 9:00 AM - 5:00 PM

Sunday, closed

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Introduction

Big Apple Acupuncture & Herbal Therapy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and social media platforms, including through Meta (Facebook and Instagram) advertising.

 

Information We Collect

We may collect the following types of information:

 

Personal Information

  • Name and contact details (email address, phone number, mailing address)

  • Date of birth and gender

  • Health information relevant to treatment

  • Insurance information

  • Payment information

  • Communication preferences

 

Information from Social Media Platforms

When you interact with our ads on Meta platforms, we may receive:

  • Demographic information

  • Location data

  • Ad interaction data

  • Device information

  • User behavior and preferences

 

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Usage data and analytics

  • Cookies and similar tracking technologies

 

How We Use Your Information

We use your information to:

  • Provide and manage healthcare services

  • Schedule and confirm appointments

  • Process payments and insurance claims

  • Communicate with you about your treatment

  • Send appointment reminders and follow-ups

  • Improve our services and patient experience

  • Comply with legal and regulatory requirements

  • Market our services (with your consent)

  • Create custom audiences for targeted advertising

  • Analyze and optimize our advertising campaigns

 

Legal Basis for Processing

We process your personal information based on:

  • Your consent

  • Performance of our healthcare services contract

  • Compliance with legal obligations

  • Our legitimate business interests

 

Information Sharing and Disclosure

We may share your information with:

  • Healthcare providers involved in your treatment

  • Insurance companies for billing purposes

  • Service providers who assist our operations

  • Legal authorities when required by law

  • Meta and other advertising platforms for marketing purposes (non-medical information only)

We never sell your personal health information.

 

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data

  • Secure servers and databases

  • Regular security assessments

  • Access controls and authentication

  • HIPAA-compliant practices for health information

 

Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Opt-out of marketing communications

  • Request deletion of your information (subject to legal requirements)

  • Withdraw consent for data processing

  • Object to certain uses of your information

  • Request data portability

To exercise these rights, contact us at [email] or [phone number].

 

Meta (Facebook/Instagram) Specific Provisions

When you interact with our Meta ads:

  • We use Meta Pixel to track ad performance

  • We may create Custom Audiences based on website visitors

  • We may use Lookalike Audiences for targeting

  • You can control ad preferences through Meta's Ad Preferences settings

  • We comply with Meta's data use restrictions for health information

 

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

 

Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Medical records are retained according to applicable healthcare regulations.

 

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

 

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

 

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Big Apple Acupuncture & Herbal Therapy
585 Stewart Ave Suite 300, Garden City, NY, United States, New York
Email: bigappleacu@gmail.com
Phone: (516) 250-7051

 

Compliance

This policy complies with:

  • Health Insurance Portability and Accountability Act (HIPAA)

  • California Consumer Privacy Act (CCPA)

  • General Data Protection Regulation (GDPR) where applicable

  • Meta's Platform Terms and Advertising Policies

 

Cookie Policy

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze website traffic

  • Personalize your experience

  • Support our advertising efforts

You can manage cookie preferences through your browser settings.

Stay Connected with Us

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Privacy Policy - Big Apple Acupuncture & Herbal Therapy

Last Updated: 5/10/2025

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