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Using Your NYSHIP Empire Plan for Acupuncture in Garden City, NY

Writer: renjiherbal
renjiherbal
6 days ago
2 min read

Quick answer: If you are on the NYSHIP Empire Plan, your plan includes acupuncture. Big Apple Acupuncture in Garden City accepts Empire Plan out-of-network acupuncture benefits and submits the claims for you. The plan covers up to 20 out-of-network visits per calendar year, after your out-of-network deductible and coinsurance. Call or text (516) 250-7051 and we will check your benefits before your first visit.

Who is on the Empire Plan?

The Empire Plan is the largest plan of the New York State Health Insurance Program (NYSHIP). It covers New York State employees and retirees, employees and retirees of participating local governments and school districts, and their covered dependents. Many people who work for the state, the courts or a participating employer on Long Island are on it. Your insurance card will say "The Empire Plan".

How the out-of-network acupuncture benefit works

  • Up to 20 out-of-network acupuncture visits per calendar year

  • Your out-of-network deductible applies first; after that, the plan pays its share and you pay coinsurance

  • The plan's allowed amount follows a Medicare-based fee schedule, so your cost depends on your plan and the services you receive

  • No physician referral is needed

Deductibles differ between employer and union groups, so we check your specific benefits before your first visit and explain what to expect.

What we do for Empire Plan patients

  • Verify your Empire Plan acupuncture benefits before your first visit

  • Submit your acupuncture claims to the Empire Plan for you

  • Explain your expected cost up front

What we treat

Dr. Xiao Chen treats many of the problems that keep people from working comfortably, including back pain and sciatica, neck and shoulder pain, knee pain, migraines, stress, anxiety and sleep problems. Read our sciatica guide or our back pain article to learn more.

About Big Apple Acupuncture

Dr. Xiao Chen is a NYS-licensed acupuncturist who has practiced Traditional Chinese Medicine since 1977 and in New York since 1994. Our office is at 585 Stewart Ave, Suite 300, Garden City, NY 11530, a short drive from Mineola, Uniondale, Hempstead and Westbury, with on-site parking. We are open Monday to Saturday, 9 AM to 6 PM.

For other plans we accept, see Insurance & HSA/FSA.

Frequently asked questions

Is acupuncture covered by the NYSHIP Empire Plan?

Yes. The Empire Plan includes acupuncture. With an out-of-network provider such as Big Apple Acupuncture, it covers up to 20 visits per calendar year, subject to your out-of-network deductible and coinsurance.

Does Big Apple Acupuncture bill the Empire Plan directly?

Yes. We submit your acupuncture claims to the Empire Plan for you, so you do not have to file the paperwork yourself.

Do I need a referral to use my Empire Plan acupuncture benefit?

No physician referral is needed. Call or text (516) 250-7051 and we will verify your Empire Plan benefits before your first visit.

Ready to use your Empire Plan benefit? Call or text (516) 250-7051, or book an initial visit online.

 
 
 

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Introduction

Big Apple Acupuncture & Herbal Therapy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and social media platforms, including through Meta (Facebook and Instagram) advertising.

 

Information We Collect

We may collect the following types of information:

 

Personal Information

  • Name and contact details (email address, phone number, mailing address)

  • Date of birth and gender

  • Health information relevant to treatment

  • Insurance information

  • Payment information

  • Communication preferences

 

Information from Social Media Platforms

When you interact with our ads on Meta platforms, we may receive:

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  • Device information

  • User behavior and preferences

 

Automatically Collected Information

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How We Use Your Information

We use your information to:

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  • Process payments and insurance claims

  • Communicate with you about your treatment

  • Send appointment reminders and follow-ups

  • Improve our services and patient experience

  • Comply with legal and regulatory requirements

  • Market our services (with your consent)

  • Create custom audiences for targeted advertising

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Legal Basis for Processing

We process your personal information based on:

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Information Sharing and Disclosure

We may share your information with:

  • Healthcare providers involved in your treatment

  • Insurance companies for billing purposes

  • Service providers who assist our operations

  • Legal authorities when required by law

  • Meta and other advertising platforms for marketing purposes (non-medical information only)

We never sell your personal health information.

 

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data

  • Secure servers and databases

  • Regular security assessments

  • Access controls and authentication

  • HIPAA-compliant practices for health information

 

Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Opt-out of marketing communications

  • Request deletion of your information (subject to legal requirements)

  • Withdraw consent for data processing

  • Object to certain uses of your information

  • Request data portability

To exercise these rights, contact us at [email] or [phone number].

 

Meta (Facebook/Instagram) Specific Provisions

When you interact with our Meta ads:

  • We use Meta Pixel to track ad performance

  • We may create Custom Audiences based on website visitors

  • We may use Lookalike Audiences for targeting

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  • We comply with Meta's data use restrictions for health information

 

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

 

Data Retention

We retain your information for as long as necessary to:

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Medical records are retained according to applicable healthcare regulations.

 

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

 

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

 

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Big Apple Acupuncture & Herbal Therapy
585 Stewart Ave Suite 300, Garden City, NY, United States, New York
Email: bigappleacu@gmail.com
Phone: (516) 250-7051

 

Compliance

This policy complies with:

  • Health Insurance Portability and Accountability Act (HIPAA)

  • California Consumer Privacy Act (CCPA)

  • General Data Protection Regulation (GDPR) where applicable

  • Meta's Platform Terms and Advertising Policies

 

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